General Terms and Conditions (GTC)
§ 1 Scope of application and contractual partners
These General Terms and Conditions (GTC) apply to all contracts for participation in face-to-face training courses, in-house training courses and the purchase of digital content (hereinafter referred to as ‘services’) concluded between The Leadership Group GmbH (hereinafter referred to as ‘TLGee’) and its customers.
Our face-to-face training and in-house training offers are aimed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) (natural or legal persons or partnerships with legal capacity acting in the exercise of their commercial or independent professional activity). Consumers within the meaning of Section 13 BGB are excluded from booking.
Note for private individuals: If you would like to book our face-to-face training courses as a consumer, please contact us (office@tlgee.com). We will then provide you with a personalised gross quote.
Any deviating or supplementary terms and conditions of the customer shall only become part of the contract if TLGee has expressly agreed to their validity in writing.
§ 2 Conclusion of contract and scope of services
The contract for the booking of a training course is concluded when the customer completes the booking via the website www.tlgee.com and TLGee confirms the booking in writing (booking confirmation by email).
The contract for the purchase of digital content (e.g. infographic microlearnings) is concluded upon completion of the order process and full payment.
The exact content and scope of the booked training courses or digital products is determined exclusively by the service description on the TLGee website at the time of booking.
§ 3 Prices and terms of payment
The prices quoted for face-to-face and in-house training courses are net prices plus the applicable statutory value added tax.
Payment can be made by credit card, advance payment by bank transfer, PayPal, or Apple Pay.
In the event of late payment, TLGee is entitled to cancel training bookings. In the case of digital content, TLGee reserves the right to block access until full payment has been received.
§ 4 Cancellation of training courses (face-to-face and in-house training courses)
The customer has the right to cancel their booked participation in the training course in writing (email to office@tlgee.com). The date on which TLGee receives the cancellation is decisive for calculating the deadline.
In the event of cancellation, the following fees apply:
- 31 calendar days or more before the start of the training course: Free of charge (0%).
- 30 calendar days or fewer before the start of the training course, and in the event of non-attendance: 100% of the agreed training fee.
The customer may name a replacement participant at any time free of charge, provided that the person meets the formal participation requirements.
§ 5 Cancellation and implementation of training courses by TLGee
TLGee reserves the right to cancel or postpone the training course for good cause, in particular if the minimum number of 10 participants is not reached, in the event of illness of the trainers, or in cases of force majeure.
In the event of cancellation by TLGee, the customer shall receive a full refund of the purchase price paid. Any further claims (e.g. reimbursement of travel and accommodation costs) are excluded, unless the cancellation is due to gross negligence or intent on the part of TLGee.
§ 6 Rights of use (licence) for digital products
By purchasing digital products, the customer acquires a copyright-protected, simple, non-transferable right of use for personal use, unlimited in time and space.
The transfer, reproduction, public disclosure, publication or commercial use of the digital content (including excerpts) outside personal use is not permitted without the prior written consent of TLGee. Companies can purchase a licence for internal distribution of digital products from TLGee at any time.
All copyrights, trademarks and other property rights to the digital content remain with TLGee.
§ 7 Liability
TLGee is liable for damages resulting from intent or gross negligence on the part of TLGee.
TLGee is not liable for other damages resulting from a slightly negligent breach of non-essential contractual obligations. In the event of a breach of essential contractual obligations, liability is limited to the foreseeable damage typical for this type of contract.
Liability for the loss of data is limited to the typical restoration costs that would have been incurred if backups had been made regularly and appropriately.
§ 8 Final provisions
The law of the Federal Republic of Germany applies.
The exclusive place of jurisdiction for all disputes is Hamburg.
Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.